Customer Services & Support

Whether your project is well-defined or not defined at all, we have the resources and expertise to help you every step of the way.

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Services

By drawing on a range of turnkey planning and installation services, we can assist no matter what stage you are in with your project. Workspace Interiors is prepared to help you through every aspect of your project.

Creative Services

Creative Services

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Custom Solutions

Custom Solutions

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Standards Program

Standards Program

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Project Management

Project Management

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Installation Services

Installation Services

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Installation Services

Financial Services

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Creative Services

We have the expertise and insight to put together a creative plan that works, with the discipline to make the process seamless. Creative Services is an important part of buying furniture. Our project designers can help to create and plan a solution for your environment — drawing on our comprehensive selection of furniture. You will have access to each team member’s professional expertise in:

Space Planning

Making the Most out of Your Space

Our approach to space planning is to first understand who you are and how you work. By implementing a space development study, we can design a workspace that works the way you do.

Specifications

It’s All About the Details

Using state-of-the-art specification technology, we can ensure your furniture specifications are accurate. Our designers generate specifications based on the products that were selected in the planning and design stage.

3D Views & Rendering

Helping You Visualize Your Space

Communication is imperative in understanding and developing the right solution. To understand the complexities of your space, we may access additional services — like a 3D view or rendering. This computer-generated drawing depicts the actual proposal, giving you a better grasp of the design concept.

Finish Selection

Choosing the Right Look

Workspace Interiors designers have the knowledge and skills to guide you through the color and finish selection of your furniture solution. They can help create a new environment, incorporating cultural change or identifying new corporate colors if necessary. If you are simply adding to or changing an existing space, the Creative Services Group can provide assistance on whatever level you desire: blending existing finishes with new selections, designing a new scheme or simply making suggestions to get you started down the right path.

Installation Drawings

A Road Map for Flawless Execution

Once your project has been specified and ordered, your designer translates all of the necessary information into a format that ensures a flawless installation.

Custom Solutions

From supplementing your current furniture standards program to connecting your multi-location offices through custom web-based technology, we have the tools to help.

At Workspace Interiors, we strive to develop custom solutions that address our customer’s ever-changing needs to make their jobs easier. Our innovative staff creates the tools needed to manage your office furniture concerns by pairing technology and real-world logic.

Standards Program

As a North American office furniture dealership with distribution contracts at top manufacturers, we can help you standardize your entire furniture program at every location.

From Boardroom to Break Room

Our furniture specialists will help you make selections, establish a program and then provide easy access for each of your locations as furniture needs arise. We also provide local services to help your satellite offices plan or design a space, make selections, or just manage the delivery and installation of furniture.

For the Established Standards Program

We have workspace solutions that are effective, efficient and complementary to your current standards program. For fill-in pieces or products for additional areas that may not have been included in a larger project, we offer a vast selection of manufacturers able to address these needs and stay true to your existing standards program. We have thousands of furniture items and accessories to help you complete your program:

  • Private offices
  • Big and tall chairs
  • LAN rooms
  • Filing systems
  • Ergonomic seating
  • Literature racks
  • Task lighting
  • Conference room accessories
  • Shelving units
  • Artwork
  • Stacking chairs
  • Mailroom systems
  • Media carts
  • Locker and break room equipment
  • Training room furniture

Project Management

Our team has extraordinary project management skills and the resources to coordinate and troubleshoot your entire project from start to finish.

Creating and organizing a fully functional new workspace requires extraordinary project management skills. Whether you want someone to take on the entire process or work in a supporting role with your design and architectural firm, Workspace Interiors can manage every detail of your next project.

Establishing the Project Parameters

No two projects are exactly alike. That’s why we work closely with you right from the start to assess your needs and establish a plan that gives you exactly what you are looking for. Based on your needs, we can help with budgeting suggestions, devise a timeline and help select contractors.

  • Set goals
  • Determine budgets
  • Establish service needs
  • Consider available space
  • Identify functionality requirements
  • Consider long-term needs

Managing a Successful Project

Once you’ve approved the project plan, our experienced team steps in to make sure it gets done on time and on budget. We cover all the details. We can arrange for site meetings, facilitate technology and infrastructure installation and help coordinate your existing assets into the space.

  • Ensure accurate specifications and product sourcing
  • Coordinate delivery, installation and site trade schedule
  • Maintain strict adherence to approved budget
  • Supervise installation
  • Coordinate furniture delivery dates
  • Provide ongoing project status
  • Select contractors or work with your contractors
  • Establish detailed checklist for final inspection

Ongoing Support

Our goal is to make sure you are completely satisfied. That means you can count on us to be there, even after the punch list is completed. Following a thorough post-installation review, going over every single item on the project checklist, we set follow-up dates to assess workspace performance. No detail is too small.

  • Conduct final project inspection
  • Conduct chair adjustment clinics
  • Consider future needs and planned follow-up
  • Coordinate additional accessories needs analysis for easy ordering

Installation Services

We provide exactly what you want, when you want it, with minimal disruption to your business.

We work closely with our installation partners to ensure consistency, accuracy and quality in all of our labor services. Our installation team is provided with a packet of in-depth information — communicating every specific detail of your project. Additionally, our installation experts have been factory-trained and certified in systems installation. Your satisfaction is our number one priority.

Delivery

Workspace Interiors delivers coast to coast. Our professional delivery personnel, experienced at handling casegoods and office furniture, carefully deliver your new furniture into your facility. With a variety of delivery options, from unopened cartons transported to your dock to complete installation, we’re ready to accommodate your request.

Warehousing

Don’t worry if your project is delayed by construction or if for any reason your furniture must await installation. We have available facilities to safely house your investment.

Installation / Reconfiguration

Our expert staff will handle every detail of your furniture installation. We also will configure or reconfigure your furniture in accordance to your layout and design.

Refurbishment

Workspace Interiors has the expertise to refurbish and refit your current casegoods to coordinate with your new furniture and facility.

Move Management

Our organizational abilities can be utilized to manage all aspects of your move, including coordinating subcontractors, movers and public utilities.

Repair

Specialists are available to make any necessary repairs to your existing furniture and restore any treasured pieces to your ultimate satisfaction.

Financial Services

Our financial services provide a different meaning to your “green” design to better accommodate your business needs.

Workspace Interiors offers leasing not only to conserve working capital, but also to make the experience easier and more flexible. We know the importance of your office environment and offer several financial services to accommodate your business needs. We have the financial package you need anywhere in the country.

Leasing

Sometimes leasing office furniture is your best option. We provide an excellent furniture leasing program with competitive rates to make this a favorable financing option.

Renting

Some customers have discovered the benefit of renting their new office furniture. We would be happy to discuss in detail a rental program that fits your needs.

Financing

We have experienced financing agents ready to assist with all aspects of your new furniture financing. Payment options can be structured to fit any size budget.

Used Furniture Brokerage

Workspace Interiors can broker the sale of your existing used furniture. Depending on the type, age and condition of your product, we will negotiate the offer that is right for you by accessing our various industry resources.